Agreement
These Terms of Service (“Terms”) govern your use of Locustep, the website at locustep.com and its features (the “Service”). By using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use Locustep.
Who can use Locustep
You must be 13 or older to create an account and 18 or older (and able to form a binding contract) to make a purchase. When you create an account you confirm that you are 13 or older.
Information only, not advice
Locustep ranks U.S. states against the preferences you give it and estimates costs using public data from sources such as HUD, the Bureau of Labor Statistics, FEMA, the FBI, the Census Bureau, the Bureau of Economic Analysis, state revenue departments and Freddie Mac. This data can be out of date, incomplete or different from your actual situation. Scores, rankings, tax and cost estimates, and the Net-Impact report are estimates for general information.
Locustep is not financial, tax, legal, insurance or real estate advice. Before making decisions about moving, jobs, housing or money, check the details that matter to you and consult a qualified professional where appropriate. You are responsible for your decisions.
Accounts
You don’t need an account for Locustep’s free features. If you create one, keep your password secure and your email address current. You are responsible for activity on your account. Tell us promptly if you believe someone else has accessed it.
Premium purchase
- Price and payment. Premium costs $39 as a one-time payment, plus any tax shown at checkout. It is not a subscription and does not renew. Payment is processed by Stripe. Before you pay, Stripe’s payment page asks you to agree to these Terms and the Refund Policy.
- What you get. Premium unlocks Locustep’s premium features on your account for as long as we offer the Service and your account remains in good standing. Features may change over time. We will not remove the core of what Premium offered when you bought it without giving you notice.
- Refunds. Refunds are covered by our Refund Policy. If a purchase is fully refunded, Premium is removed from your account.
- Disputes. If you dispute a charge with your bank, Premium is paused until the dispute is resolved. Please contact us first; we can usually sort things out faster.
Your content
The answers, notes, plans and other information you enter belong to you. You give us permission to store, sync and process that content only as needed to provide the Service to you. You can export or delete it at any time, as described in the Privacy Policy.
Suggestions and feedback
If you send us a suggestion, idea or other feedback, we may use it, change it and build on it in Locustep without owing you anything and without having to credit you. We will not publish your name or message without your permission.
Acceptable use
Please don’t:
- break the law or violate other people’s rights using Locustep;
- try to access other people’s accounts or data, or get around security or payment checks;
- overload, disrupt, scrape or reverse-engineer the Service, except as the law allows;
- use automated means to create accounts or send requests in bulk;
- resell or redistribute Premium features or content without our permission.
Third-party content and links
State photos come from Wikimedia Commons. Each photo is shown with its author and license, and that license applies to the photo. Videos are provided by YouTube. Some of the data behind our estimates comes from third parties named on the Sources page in the app, such as Freddie Mac. That data remains the property of its owners. Locustep links to outside websites, such as government agencies, movers and real-estate sites. We don’t control those sites and aren’t responsible for their content, products or practices.
Our intellectual property
Locustep’s software, design, text and name belong to us or our licensors. These Terms give you a personal, non-transferable right to use the Service. They do not transfer ownership of anything to you.
Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DON’T GUARANTEE THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY ESTIMATE WILL MATCH YOUR ACTUAL RESULTS.
Limitation of liability
TO THE EXTENT THE LAW ALLOWS, LOCUSTEP WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, SAVINGS, DATA OR OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE OR DECISIONS YOU MAKE BASED ON IT. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR US$50. Some places don’t allow these limits, so they may not apply to you.
Indemnity
If you misuse the Service or break these Terms and that leads to a claim against us, you agree to cover our reasonable costs of dealing with it, to the extent the law allows.
Ending your use
You can stop using Locustep and delete your account at any time. Deleting your account ends your Premium access with it, because Premium belongs to the account and can’t be moved to another one. A purchase made within the last 14 days can still be refunded under the Refund Policy. We may suspend or close accounts that break these Terms or put the Service or other users at risk. Where reasonable, we will tell you why first. If we decide to shut down Locustep, we will give reasonable advance notice so you can export your data.
Changes
We may update these Terms. If a change is material, we will tell you by email or in the app before it takes effect. If you keep using Locustep after a change takes effect, the updated Terms apply.
Governing law and disputes
These Terms are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-law rules. If you are a consumer, you keep any protections that the laws of your place of residence give you.
If you have a problem with Locustep, please contact us first at support@locustep.com and give us 30 days to try to fix it. If we can’t resolve it, either of us may bring the claim in the state or federal courts located in the State of Florida, and you and we agree to those courts. Either of us may instead bring an eligible claim in small-claims court, and nothing here stops you from using a court or agency that the law where you live gives you the right to use.
General terms
- Entire agreement. These Terms, the Privacy Policy and the Refund Policy are the whole agreement between you and Locustep about the Service.
- If part of these Terms can’t be enforced, the rest still applies.
- No waiver. If we don’t enforce a part of these Terms right away, we haven’t given up the right to do so later.
- Transfers. You may not transfer your rights under these Terms. We may transfer ours, for example if Locustep is sold or reorganized. If that happens, we will keep the commitments in the Privacy Policy and tell you.
- Notices. We may give you notices by email to the address on your account or in the app. You may reach us at the contact address below.
Contact
Questions about these Terms: support@locustep.com.